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Production Evals For Agentic AI Systems - Nishant Gupta, Meta Superintelligence Labs

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Category
AI Agents
Type
ARTICLE
Added
Jul 24, 2026

About

As AI systems evolve from chat interfaces into autonomous agents capable of reasoning, planning, and tool usage, traditional evaluation approaches are breaking down. Offline benchmarks and static datasets fail to capture the complexity, non-determinism, and operational risks of real-world AI systems operating in production environments. In this talk, I’ll share practical lessons and architectural patterns for building evaluation systems for agentic AI workflows at scale. We’ll explore how modern

What it can do

  • Continuously evaluate agentic AI workflows in production

    Live agent execution traces from production infrastructureOngoing reliability and behavior evaluation results

  • Evaluate tool use, planning, and multi-step reasoning

    Agent action sequences and tool invocation logsAssessment scores for tool use, planning, and reasoning quality

  • Detect drift, hallucinations, and unsafe behaviors

    Agent outputs and runtime telemetryAlerts flagging drift, hallucinations, or unsafe actions

  • Route evaluations through human-in-the-loop review

    Agent outputs requiring human judgmentHuman-validated evaluation labels and feedback

  • Build feedback loops for continuous improvement

    Evaluation results and human feedbackImprovement signals fed back into the AI system

  • Capture observability and telemetry for agentic workflows

    Running agent processes and execution eventsTelemetry traces and observability dashboards

  • Measure reliability metrics beyond model accuracy

    Production agent performance dataReliability and operational impact metrics

Why it made the leaderboard

If you're moving agents from demos to production, this lays out concrete architectural patterns for continuous evaluation — evaluating multi-step tool use and planning, detecting drift and unsafe behavior, and building human-in-the-loop feedback loops that static offline benchmarks can't capture.

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Production Evals For Agentic AI Systems - Nishant Gupta, Meta Superintelligence Labs

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Indexed by a proprietary survey. Corrections welcome.