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Reliable, Smart Workflows for Finance, Wealth and Insurance — Karthic Rao, Perpetual

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youtube.com
Author
AI Engineer
Date

Context

Perpetual's workflow design gives AI room to interpret a financial-service request while keeping execution under explicit rules. The talk's publisher description describes a planner that converts a request into connected steps. A compiler checks those steps against the firm's permitted actions and returns a valid plan, a clarification request or a refusal.

Once approved, the plan cannot change, and external actions require approval tied to their exact contents. Waiting and follow-ups become recorded workflow states. An uncertain action outcome goes to manual review rather than an automatic retry. The intended benefit is a process that can handle ambiguity without letting each model judgment rewrite the rules for execution.

Key takeaways · AI-distilled
  • Rao's planner turns a request into a semantic graph whose nodes point back to the original request, so every planned step stays traceable to what the user actually asked.
  • The compiler has three outcomes, not two: a valid plan, a clarification request, or a refusal. A judgment made mid-run can spawn a smaller child plan, but that plan must pass the same compilation and approval gates.
  • External actions get their own approval gate tied to the exact payload, and waits and client follow-ups are modeled as state machine steps. Uncertain action outcomes go to manual review instead of automatic retries.
  • Rao's illustrative 20-decision run routes 19 decisions to a smaller model and one to a frontier model. He presents that ratio as a design target, not a measured fleet result.
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