Bainbridge's 1983 finding implies that automating routine incident response erodes the skills needed for the rare novel outage. Teams adopting AI SRE tooling should plan deliberate practice and human-in-the-loopRequiring a person's approval at specific points in an automated process, chosen so the irreversible steps are the ones a human sees.Full definition → drills.
Terms in this piece · Glossary
human-in-the-loop — Requiring a person's approval at specific points in an automated process, chosen so the irreversible steps are the ones a human sees.