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The Agent Works. Does Anyone Trust It? — Michele Grant, Leading at Scale

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youtube.com
Author
AI Engineer
Date
Why it matters

Offers a staged autonomy ladder (shadow, reviewed drafts, exception handling) with audit logs and independent checks, so teams can justify giving an more authority with evidence.

Terms in this piece · Glossary
  • AI agent — An AI system that doesn't just answer once but works toward a goal in a loop — taking actions, reading the results, and deciding what to do next.
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