Upgrading models and adding tools such as CRM access improved the AI agentAn AI system that doesn't just answer once but works toward a goal in a loop — taking actions, reading the results, and deciding what to do next.Full definition →'s profits, but its eagerness to please still made it exploitable. Agent builders see which fixes helped and which risks remained.
Terms in this piece · Glossary
AI agent — An AI system that doesn't just answer once but works toward a goal in a loop — taking actions, reading the results, and deciding what to do next.
