← All IntelClip / AI AgentsDeployed engineers as product, not professional services
From Factory's Forward Deployed Engineering Model for Droid · ≈3:14
Draws a concrete line between forward-deployed work that scales a product and consulting revenue that doesn't, which is the central org-design choice for AI companies staffing FDE teams.
What’s in it
- Draws a concrete line between forward-deployed work that scales a product and consulting revenue that doesn't, which is the central org-design choice for AI companies staffing FDE teams.
Clip transcript
the customer's environment, maybe on top of your product? Uh and I think that the the at least at Factory, we definitely do not want to be doing professional services work on behalf of a customer. So, if a customer says, "I want to do a uh modernization of a codebase, uh and it's you know, I just got quoted from all of the big consulting firms, it's going to cost this much. Could you do this consulting work for us?" Uh our goal is not to go and actually do that migration on their behalf, even if we happen to be using our product, right? Um and that is because we don't think that that actually makes our product that much better. Uh and ultimately, that is a great way way get I'd say a decent amount of revenue, but I don't think that that's the way that you can scale a business out enormously, right? And so, what we've done is we've instead said, we need deployed engineers to be the tip of the spear of the product. And I'm going to do this and then go back.
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