Closing The Gap

Fixed-category classifiers could not distinguish fiction from real harm, forcing over-blocking. LLM-based moderation lets a product write its own policy and revise it in hours, a pattern applicable to any generative product.

• LLM — A large language model — the neural network behind tools like Claude and ChatGPT, trained on huge amounts of text to predict what comes next.

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• articleFoundations For Safe Generative MediaRunway
• blogHow to evaluate LLMs before productionMariko Wakabayashi
• articleChoosing Where and How to Moderate: End-to-End Trade-offs in Filter Placement and Response RewritingMengya Hu, Susie Park, Suzana Ilic, Qiong Wei, Sandeep Atluri, Myra Deng, Tucker Fross, Curt Tigges

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