Model Routing For Support Bots Cheap First Faq Handling
Source
OpenRouter editorial sitemap
Author
OpenRouter editorial sitemap
Date
Terms in this piece · Glossary
model routing — Sending each request to a model chosen by the difficulty of the task, rather than using one model for everything.
Why it matters
Shows when to send routine support questions to a cheap model and escalate only some. It separates request-error fallbacks from answer-acceptance checks and says to measure cost per resolved ticket and escalation rate.
