Intel / article

Elevenagents Campaign Manager

Source: elevenlabs.io
Author: ElevenLabs editorial sitemap
Date: Published Nov 9, 2026

Why it matters

Voice-agent builders get a managed way to run multi-touch outbound campaigns with retry scheduling, voicemail handling and cross-call context instead of building that orchestration themselves.

Key takeaways · AI-distilled

Campaign Manager builds outbound-calling rules into each campaign: calling windows, attempt limits with a separate cap on callbacks, do-not-call lists that update the moment a contact asks to stop, and disclosures set in the 's opening.
Each campaign shows one funnel from enrollment to outcome, and each contact gets a decision timeline of what the agent did and why. Cases the system should not guess about go to a needs- queue with call , and everything exports to CSV.
It runs on the agents and phone numbers teams already have in ElevenAgents, enrolls contacts by CSV upload or API, and works over phone calls, WhatsApp voice and WhatsApp messaging today; ElevenLabs says email and SMS are coming.
A testimonial quoted in ElevenLabs' announcement says the team went from getting through 50 to 60% of its leads on a typical day to 100% with Campaign Manager, and that voicemail detection beat its previous system.

Terms in this piece · Glossary

context window — The maximum amount of text a model can consider at once — its working memory for the current conversation or task.
AI agent — An AI system that doesn't just answer once but works toward a goal in a loop — taking actions, reading the results, and deciding what to do next.
attention — The mechanism that lets a model weigh which earlier words matter for the word it's currently processing — the core operation of a transformer.

Read the source elevenlabs.io