5 Voice Agent Failure Modes You'll Hit in Week One — Venky B, Plivo
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AI Engineer
Author
AI Engineer
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Terms in this piece · Glossary
AI agent — An AI system that doesn't just answer once but works toward a goal in a loop — taking actions, reading the results, and deciding what to do next.
fine-tuning — Taking a trained model and training it a bit more on your own examples so it gets better at one specific job.
Why it matters
Reframing voice data collection as typed-field validation instead of free transcription took one team's accuracy from ~30% to the mid-90s with no fine-tuningTaking a trained model and training it a bit more on your own examples so it gets better at one specific job.Full definition →.
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videoVoice Agents Can Just Do Things — Charlie Guo, OpenAI
