I Monitored Crime Audio. Voice Agents Scare Me More. — Sumanyu Sharma, Hamming AI
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AI Engineer
Author
AI Engineer
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Terms in this piece · Glossary
AI agent — An AI system that doesn't just answer once but works toward a goal in a loop — taking actions, reading the results, and deciding what to do next.
Why it matters
Puts a number on the problem: a ~10% real-world voice-AI agentAn AI system that doesn't just answer once but works toward a goal in a loop — taking actions, reading the results, and deciding what to do next.Full definition → error rate across monitored deployments implies billions of bad interactions given call volume at scale.
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