Incident Response, an automation for Factory's Droid coding AI agentAn AI system that doesn't just answer once but works toward a goal in a loop — taking actions, reading the results, and deciding what to do next.Full definition →, starts an investigation when an alert appears in a configured Slack channel. It runs on a persistent computer with access to the relevant repositories and monitoring tools, then reports its findings and can prepare a fix. The product description also explains how engineers can continue the investigation in the same conversation.
A persistent runbook stores information from previous incidents for later sessions. This gives the automation a place to retain known causes and useful investigation steps. Its scope depends on the environment, tools, and instructions the team supplies, which determine what evidence it can examine.
Terms in this piece · Glossary
AI agent — An AI system that doesn't just answer once but works toward a goal in a loop — taking actions, reading the results, and deciding what to do next.
