AI agent — An AI system that doesn't just answer once but works toward a goal in a loop — taking actions, reading the results, and deciding what to do next.
token — The chunk of text a model reads and writes in — roughly three-quarters of a word — and the unit AI usage is billed in.
Why it matters
If you ship a Slack AI agentAn AI system that doesn't just answer once but works toward a goal in a loop — taking actions, reading the results, and deciding what to do next.Full definition → into a large org, org-wide installs now resolve tokenThe chunk of text a model reads and writes in — roughly three-quarters of a word — and the unit AI usage is billed in.Full definition → and route events correctly across workspaces, with per-tenant caches so one tenant's user data can't leak into another's.
