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Sidekicks Continual Learning Loop

Source
shopify.engineering
Author
Shopify Engineering
Date
Why it matters

Prompt edits and retrieval tweaks accumulate around a frozen model; this shows the alternative running in production — daily of production failures into weights, with quality definition as the reward signal and a 96% serving-cost cut.

Terms in this piece · Glossary
  • AI agent — An AI system that doesn't just answer once but works toward a goal in a loop — taking actions, reading the results, and deciding what to do next.
  • distillation — Training a small, cheap model to imitate a big one's outputs, keeping much of the capability at a fraction of the cost.
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